Delivery & Returns Policy

Please read the Terms and Conditions carefully before using this website. Purchasing at www.mulligansofballaghaderreen.ie is an acceptance of our trading terms.

Please ensure that items purchased for the required area fit as we will not be responsible for deliveries that cannot fit.

Delivery: All orders are delivered by either Mulligans of Ballaghaderreen or third party delivery depending on location. If goods are in stock delivery is typically made within three working days to two weeks from receipt of an order. This can often be quicker and is dependant on delivery volumes.

A member of our sales staff will be in touch within 24 hours of receipt of your order to provide you with an estimated delivery date where possible.

There is a €20 standard delivery charge on all Clearance models.

If due to circumstances outside your control you are unable to accept delivery when your goods arrive in to us we are happy to store your goods Free of Charge in our warehouse for a maximum period of 4 weeks, providing the goods have been paid for in full within 7 days of notification of availability. If after this period you are still unable to accept delivery then a further 4 week storage facility will be available, however, a storage fee of €40 per week will apply. We are unable to extend storage facilities beyond this period.

Should you wish to change the delivery address of your order prior to delivery please contact us on 0949860387 or email brianmulligamandco@gmail.com. There is no charge for this service. Whilst every reasonable effort will be made, delivery times quoted on your order are approximate and cannot be guaranteed. We will contact you when your goods arrive into our warehouse and they will arrange a delivery appointment with you.

Damages policy – All claims for delivery shortages and damages must be reported.

Please ensure that you inspect all purchases within 24 hours of accepting delivery and report any damages with photos via email to: brianmulligamandco@gmail.com.

Shipping- We ship most orders under 10KG with An Post. This service is charged at €5.95 for every 10KG Gross Weight. If the order exceeds 10KG, a further €5.95 will be charged for each increase; Eg: 0-10KG incurs a shipping charge of €5.95, 10-20KG incurs a shipping charge of €11.90, 20-30KG incurs a shipping charge of €17.85.

Bulky items- Products listed as 'bulky' are not available for shipping due to their weight, size or fragility. These items are still available for click & collect at our Ballaghaderreen store or for free local delivery within 20km of our Ballaghaderreen store. Minimum order value of €100 is required to qualify for free local delivery. This minimum order value does not apply for click & collect deliveries.

Back order – If an item you have ordered is not in stock, we will notify you immediately and place the item on back-order for you. Should you wish to cancel the item, a full refund will be issued.

Privacy & Security – For more information on our privacy and security policy, please click here.

Competitions – Any promotional activity (contests and sweepstakes) that is hosted on Mulligans of Ballaghaderreen social media platforms (Twitter, Facebook and Instagram) are not sponsored, endorsed or administered by, or associated with, the platform itself and are run exclusively by Mulligans of Ballaghaderreen. By entering into any promotional activity the entrant releases the social platform from any responsibility.
Competition details form part of these terms and conditions.